1. Overview
This Privacy Policy applies to the Taxi App mobile application and related service. The service is designed to connect passengers and drivers for intercity rides.
The application does not contain advertising. We do not sell personal data for advertising purposes and we do not share personal data with third-party advertising networks.
2. Information We Collect
- Account information, such as phone number, name, city, and user role.
- Profile information, such as profile photo, driver profile, car model, and license plate.
- Driver application information, such as selfie, driver license image, vehicle photo, and application status.
- Ride and order information, such as origin, destination, time, seat count, price offers, comments, ratings, and status history.
- Communication information, such as support chat messages, complaints, and emergency contacts.
- Technical information, such as app version, server logs, request time, IP address, and session data needed for security.
3. How We Use Information
- To create accounts, support SMS login, and identify users.
- To connect passengers and drivers for rides.
- To review driver applications and improve safety and trust.
- To provide customer support, process complaints, and enable emergency contact features.
- To reduce fraud, spam, and security abuse.
- To debug, maintain, improve the application, and comply with legal obligations.
4. Information Visible to Other Users
Some information needed for a ride may be visible to other users. For example, a driver may see a passenger's name and phone number, and a passenger may see a driver's name, vehicle details, rating, and contact number.
Emergency contacts are not publicly shown to other users. They are stored for the safety section of your account.
5. Service Providers
We may use service providers such as Firebase Authentication, hosting providers, database providers, and technical infrastructure providers. These providers process information only as needed to operate, secure, and maintain the service.
6. Advertising and Sale of Data
The application does not contain advertising. We do not sell, rent, or share personal data with advertising networks for advertising purposes.
7. Data Retention
We keep information while your account is active or for as long as needed to provide the service, maintain safety, handle disputes, and meet legal obligations. When an account is deleted, information is deleted or removed from active use unless retention is required for legal, safety, or dispute-resolution reasons.
8. Security
We use technical and organizational measures to protect information, including encrypted connections, session tokens, access controls, and server monitoring. However, no method of transmission or storage over the internet can be guaranteed to be absolutely secure.
9. Your Choices and Rights
- You may update profile information inside the application.
- You may delete your account from the profile section.
- If you have questions or deletion requests regarding your information, contact us through support chat or by email below.
10. Children
The service is not intended for independent use by children. If a parent or guardian believes that a child's information has been provided to us, they should contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the application or another appropriate channel.
12. Contact
For privacy questions, contact: sayatarkharbekk@gmail.com
This page explains the application's data practices. If you need a formal legal review, please consult a qualified lawyer.